Whatever you do, don't just jump in a tow truck and expect them to know how to handle your electric vehicle (EV). Towing an EV is not the same as towing a gas car, and mistakes can lead to serious damage or exorbitant repair bills. Whether you're stranded in the Rockies, Sierra Nevada, or Appalachians, you need a clear plan and the right info. I've learned this the hard way on multiple trips, and today I'll walk you through what to tell a tow truck driver, why it matters, and how to avoid getting stuck with expensive charging surprises.
Ever Notice How the Range Meter Lies? The Reality of EV Range in High Altitude and Cold
One of the biggest shocks for new EV owners venturing into the mountains is how dramatically the battery range drops. Your dashboard might say you've got 150 miles left, but hit 8,000 feet elevation or sub-30°F temps and suddenly you're facing 100 miles—if you're lucky.
This isn’t some battery conspiracy; it's physics and chemistry. Cold weather slows down the battery's chemical reactions. High altitude forces the motor to work harder against gravity. The onboard computer's range estimate is usually based on flat, moderate climates — not snowy passes and steep climbs.
Why This Matters to Tow Truck Drivers
If you break down or run out of charge in the mountains, the tow truck driver needs to know a few essentials:
- Flatbed towing is a must. Unlike traditional ICE cars, your EV can't be towed with its wheels spinning on the ground—they’re not designed for that. Putting the EV in neutral doesn't mean it’s safe to tow on wheels. The drivetrain and onboard systems can get damaged pretty fast. Be prepared to move your car to a charging station capable of handling your specific EV (more on this soon).
So, What’s the Actual Plan? Pre-Trip Route and Charging Planning
Before you hit the road, especially into mountainous terrain, planning your charging stops isn’t optional; it’s survival. That’s where apps like A Better Route Planner (ABRP) and PlugShare come in.
A Better Route Planner helps you realistically calculate your route with elevation, weather, and charging speed considered. You’ll see exactly when and where you should recharge to avoid getting stranded.
PlugShare
Don’t Make This Common Mistake: Not Setting Up Charging Accounts Beforehand
You might think, “I’ll just sign up when I get there,” but trust me, that’s how nightmares start. Many DC fast chargers from Electrify America, EVgo, and ChargePoint require an account and a payment method linked beforehand. Setting this up on the side of the road with spotty cell service is frustrating and time-consuming.
- Open accounts with these providers in advance. Download their apps, link a payment method, and save your login info on your phone. Understand pricing: Charging sessions typically cost between $30 and $80 depending on how much you need and the speed of the charger. Check charger reviews for reliability before your trip.
Key Info You Need to Give Your Tow Truck Driver
When the unthinkable happens and you need a tow, clear communication is key. Here's everything your driver must know for safe and damage-free towing:
Your car is an EV and requires flatbed towing only. No exceptions. Wheels on the ground can fry electronics and void your warranty. Do not put the car into neutral and attempt a regular tow. Unlike gas cars, EV neutral is mainly for moving the car short distances manually, not for rolling down the highway. The location of the charging port and access instructions. If you can reach a fast charger or hotel charger, help get the car there. Battery state: If your EV is out of charge, you’ll need a tow; if it has some juice left, you might be able to drive or limp to the station. Use your route planner or charging apps to identify the safest, quickest charging destination with compatible plugs. This speeds up the process rather than guessing onsite.Strategies for Dealing with Limited Charging Infrastructure in the Mountains
The truth is, charging stations thin out in remote mountain areas. Sometimes you might only find one station for dozens of miles. Here’s how to make this work:
- Buy a backup Level 2 portable EVSE charger that works on multiple outlets. It’s slower but better than nothing if you can’t reach a DC fast charger. Scope out accommodations with reliable EV charging ahead of time. Some hotels list EV charging but only have slow Level 1 outlets or broken chargers—don’t rely on their word alone. Charge more than you think you need at each stop. Because fast chargers can be unreliable or crowded, topping off guarantees you’ll reach your next point safely. Be courteous and don't hog DC fast chargers. Many drivers suck down the max 100% charge and stay connected far too long. Aim to charge just enough to safely hit your next destination.
Quick Reference Table: Recap for Your Tow Truck Driver
Instruction Why It Matters Only flatbed towing Protects EV drivetrain and electronics from damage Do not tow with wheels on ground, even in neutral Avoids voiding warranties and costly repairs Know the charging location and account details Speeds recovery and recharging Prepare charging apps: ABRP, PlugShare Ensures reliable navigation and station status Charge account setup in advance Prevents delays and payment hassles in remote areasFinal Thoughts: Be Prepared, Stay Safe, and Help Your Tow Truck Driver Help You
Mountain EV driving comes with unique challenges—from range loss in cold, high-altitude conditions to spotty charging availability. Being cautious, pragmatic, and prepped means fewer surprises on the road. Carry two tire inflators if you must, but above all, plan your charging, set up all your accounts with providers like Electrify America, EVgo, and ChargePoint, and know exactly how your car should be towed if it comes to that.
You’re not just helping yourself; you're helping the tow truck guy do their job safely without causing expensive damage to your car. With a little extra prep and clear communication, you can enjoy those mountain views without worrying about where you’ll get your next charge or if that tow back to town will ruin your EV.
Safe travels, and if you keep a spreadsheet for your trips like I do, go ahead and add a “Tow Truck Info Sheet” tab. Trust me, EV travel precautions you’ll thank yourself later.